Like every business that we work with, your organization has a unique set of goals, needs and procedures. Our consulting services help you identify the business processes that can be speeded up, automated or made more convenient through Customer Relationship Management (CRM) technology.

The starting point: your wish list of ways in which you'd like your people to be more productive or more consistent, or ways in which you'd like your company to be able to accomplish more. We mesh those desires with our knowledge of the ins and outs of GoldMine CRM software and describe solutions that can get you to your goals. Often we can also suggest additional implementations that improve the efficiency and productivity of your sales force, managers and office staff.

The following are just a few of the issues we can successfully tackle for you:

• Centralizing business-critical information

• Converting more leads (coming in by phone, email, in-person meetings or the web) into sales

• Following up appropriately with each customer and reactivating dormant clients

• Improving productivity by automating repetitive tasks

• Communicating effectively with remote sales or operations personnel

• Managing sales territories and team selling more effectively

• Smoothly orchestrating the pieces involved in complex sales

• Improving sales forecasting

• Ensuring that sales and marketing work together to produce results

Along with consulting on your business strategies, needs and processes, we can help you with systems design, software selection, application installation, integration and customization, system tuning, database development, technical support and training of administrators and end users. In short, we equip you with a well-oiled sales and marketing machine.

Results of our work with you include a lower cost of operations, a higher level of productivity and greater effectiveness in sales and marketing.

Contact us now for a free discussion of how MARKET/FX can help your company achieve its sales and marketing goals.